Senior Salesforce Presales Consultant - FS


PWC-1

2018-07-29 05:54:31

Job location London City, Greater London, United Kingdom

Job type: fulltime

Job industry: Accounting

Job description

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

Responsibilities

As a Senior Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to

  • Proactively assist in the management of a portfolio of clients, while reporting to Directors and above
  • Be involved in the financial management of clients
  • Be actively involved in business development activities to help identify and research opportunities on new/existing clients
  • Develop project strategies to solve complex technical challenges for our clients
  • Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team
  • Shape and deliver projects to meet and exceed the expectations of our clients and our own quality criteria
  • Train, coach, and supervise team members
  • Continue to develop internal relationships and developing your PwC brand

The role

With a strong Salesforce consulting background, you will have a demonstrable track record of leading solution design and estimating. You will have bags of initiative and drive, thriving in a commercial environment, and enjoying being part of the fast moving sales process. The client looks to you to create their vision for how PwC + Salesforce can transform their business, solving their unique problems. You are in your element when demonstrating a tailored Salesforce solution to meet a client's unique needs, and you have many years of delivery experience to rely on when estimating and are reliably able to ask the right incisive questions to uncover the client's needs whilst avoiding pitfalls.

You will be a key member of the commercial team, supporting presales on sales opportunities, working very closely with the commercial team for the account. You will also work closely with the delivery team during presales and handover to the delivery team once a deal is signed. The role is multi-faceted and the proportion of your time spent on each aspect could vary from time to time. Duties to include

Presales on New & Existing Business

  • Attend sales meetings with commercial team
  • Drive & document discovery sessions to uncover client needs & pain points
  • Help paint a vision for the client through presentations & demos
  • Prepare demonstrations as necessary (with support from Delivery accordingly)
  • Produce implementation proposals & contracts
  • Present proposals to clients & prospects
  • Own the proposal estimating process for deals you are supporting, working closely with the delivery team on specialist technical areas
  • Ensure your deals are accurately set up & maintained in the commercial systems
  • Working with the delivery team to ensure a smooth handover in to Delivery processes

Accelerators

  • Own and maintain a library of Sales & Delivery accelerator collateral (demo environments, playbooks etc)
  • Lead the continual development and enhancement of the accelerators, working with the delivery team where required
  • Be the practice subject matter expert for Accelerators and socialise internally within the organisation

General

  • Maintain certification in select partner products
  • Attend monthly team days

The essentials

  • Proven ability to build & execute Salesforce.com demos
  • Proven ability to estimate for large and complex projects, involving multiple clouds and integration
  • Exceptional presentation skills
  • Proven consulting experience
  • Demonstrable hands-on CRM technology experience
  • Salesforce.com certification
  • Excellent written and verbal communication skills

About PwC

We're one of the world's leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Learn more here

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