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Order-Taker (Engineering)

New job

Hilton - Abu Dhabi

2021-04-10 06:16:34

Job location Abu Dhabi, Abu Dhabi, United Arab Emirates

Job industry:

Job Contact: Hilton - Abu Dhabi

Job description

Job Role: Order-Taker(Engineering) Due to the current VISARESTRICTIONS only candidates from within the UAE with a current UAEResidence Visa can be considered for thisvacancy  Asan Engineering Order-Taker, you would be responsible for answeringall telephones, dispatches via 2-way communication system andgenerates computerized reports to ensure department compliance withservice standards. As an EngineeringOrder-Taker, you will be responsible for performing the followingtasks to the highest standards: Handle team member and guest requests by delegating tothe appropriate individuals and follow up to ensure department andhotel standards are met Maintain thecomputerized Work Order System. This requires logging and recordingall service requests, implementation, distribution, and closing ofall Work Orders Responds to all emergency callwhich includes monitoring the alarm systemDispatching and directing the proper crafts to thelocation, notifying other departments and the alarm-company of thesituation Coordinate and control all officetraffic Present a positive, professional, andcourteous image, to ensure guest satisfactionMaintain the brand's high qualitystandards Ability to remain calm and performall essential functions during emergency situationsMaintain control of tools and equipment, prepare theneeded supplies for requisitions Tosuccessfully fill this role, you should maintain the attitude,behaviours, skills, and values that follow: Prior customer service/administrative support orengineering experience required Itwould be advantageous in this position for you to demonstrate thefollowing capabilities and distinctions: Grade School education  

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