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Operational Analyst visa can be sponsored for this job

NES Fircroft

2021-05-01 13:55:16

Job location Houston, Texas, United States

Job type: fulltime

Job industry: Mining / Oil / Gas

Job description

Notes from Manager:
• This is more of an Operational Analyst/support position. The individual will be supporting the Application Services Manager who is running the effort and supporting the management of application in the services management deal
• Needs someone with an operational support background, understand what service level agreements are, return to service, what end users expect for timelines, etc.
• Middleman support between end users and suppliers.
• Supporting one of the client General Managers who is executive sponsor of the efforts
• Needs application management space experience- No data center, firewalls, network candidates will be accepted.
• There is managed services platform in support of IT platform model. Position will be helping run this model, expertise for the position is important. Cannot be foreign territory

Key Responsibilities:
• Support the overall execution of Mgd. Services strategy
• Manage overall transition, manage issues, escalations and provide decision support
• Oversee and set strategic direction on key supplier relationships and participate in maintenance of supplier relationships
• Work closely with Procurement to ensure that all elements of contracts are met
• Work with Platform teams to facilitate changes in application portfolio (application list and service levels) advise on monitoring SLAs
• Advise on monitoring and reporting service level agreements to Platforms
• Provide subject matter expertise in IT, transitions, and transformations
Skills, Education, and Experience Requirements:
• Experience in Contract Mgmt, SLA & Performance Mgmt, Supplier Risk Mgmt,, Large Scale Transition & Transformation Mgmt
• Bachelor's degree in CS, MIS or equivalent business management field required. 10+ years experience required.
• 5-10+ years of progressive mgmt. experience including IT /Operations strategic sourcing
• Previous experience in technology-oriented and services industry
• Previous Chevron or oil/gas experience would be a plus
• Although the manager sits in Houston, TX, the selected candidate is preferred to sit in Houston but is not required. The selected candidate will need to sit in the US and be able to support Central Time Zone.

Leadership Competencies
• Teamwork, Collaboration, and Coaching
• Results and Accountability
• Business / Commercial Acumen & Effective Communications
• Credibility and Executive Presence
• Analytical and detail oriented
Technical Competencies
• Solid knowledge of procurement and supplier governance systems /processes / sourcing models
• Strong analytical skills
• Application Services background
• Excel and data analysis
• Good knowledge of commercial arrangements & financial planning
• Ability to foster teamwork and collaboration
• Strong presentation and excellent interpersonal skills

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

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