Migration Assistant-Altman

Catholic Charities of Ardiocese of New York

2018-07-31 20:10:08

Job location New York, New York, United States

Job type: fulltime

Job industry: Community & Sport

Job description

Job Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Clerical responsibilities:

· Reviewing and sorting incoming mail for all staff; preparing outgoing mail; identifying correspondence that requires immediate attention and bringing it to the attention of appropriate staff members.

· Using the client management database (LawLogix) to register, maintain, and update client records and to record deadlines and all correspondence received for or from clients.

· Data entry in other databases, as required by various contracts.

· Sorting and filing correspondence in client files.

· Retrieving files from the main cabinets and from archives; returning files to cabinets.

· Ensuring client files are organized in the main cabinets.

· Faxing and photocopying documents.

· Organizing and distributing office supplies; ensuring that printers have paper and are functional; monitoring incoming faxes and distributing them as appropriate.

· Assisting the Director of Operations, Program Director and Divisional Director on special projects.

· Providing clerical support - including filing, photocopying, and mailing - to several migration counselors/attorneys.

· Other clerical duties as assigned.

2. ActionNYC Scheduling System:

· Scheduling, confirming, and canceling appointments for individuals interested in receiving immigration legal advice or assistance through the ActionNYC network;

· Adhering to ActionNYC call response and referral protocols;

· Documenting all services provided to ActionNYC callers, maintaining and reporting client statistical data.

3. Reception:

· Receiving/greeting the public and clients at the front desk; answering the phones. Assessing nature of walk-in inquiries and referring to appropriate staff for further action.

· Providing information to the public on office services (including intake/consultation days, the Immigration Hotlines, and parish outreach).

· Answering and routing telephone calls.

· Scheduling, confirming, and canceling appointments.

· Managing activities of front desk reception on special program days.

Position Type and Expected Hours of Work:

This is a full-time position that will require flexibility working two shifts: 9:00 AM to 5 PM and 10:00 AM to 6:00 PM Monday - Friday. Additional hours may be required to meet court and/or program deadlines, or client needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

· Remain stationary at a work station and in meetings, and use a computer at least 75% of the time.

· Bend, stretch and use short ladder in order to file.


Education and/or experience required:

Graduation from an accredited college or university with a Bachelor's degree in related field, or equivalent professional training related to the position;

Skills, Licenses, and/or competencies required:

1. Bilingual in English and Spanish;

2. Comfort using technology and inputting data, including working knowledge of MS Office (i.e., Microsoft Word, Excel);

3. Highly motivated and self-starter;

4. Good communication and analytical skills; and

Company Description
Catholic Charities of the Archdiocese of New York assists the poor and vulnerable through an extensive federation of more than 100 human service agencies and programs. Formally established in 1917, Catholic Charities developed into a federation of administered, sponsored and affiliated agencies. This federation of agencies, diverse in governance, administration and funding, stands united by a common vision of human dignity and service. Catholic Charities offers service to those of all religions with almost any human need. Catholic Charities serves the homeless, the hungry, the physically, mentally and emotionally challenged. We offer programs for youth, neglected children, the elderly, immigrants, and those living with HIV/AIDS. Catholic Charities collaborates with parishes and non-Catholic and Catholic partners in order to fulfill its commitment to building a compassionate and just society.

Catholic Charities serves the Bronx, Manhattan and Staten Island, and ten counties of the New York metropolitan area including: Westchester, Rockland, Dutchess, Orange, Ulster, Sullivan and Putnam.

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