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IT Helpdesk Manager (Private Bank; 50K)

Recruit Logic 50000.00 Hong Kong Dollar . HKD Per annum

2020-07-07 22:01:01

Job location Hong Kong, Hong Kong, Hong Kong

Job type: fulltime

Job industry: Other

Job description


Provide IT technical support to end-users such as Outlook email client, file & print, end point protection, desktop application and mobile device

To perform trouble-shooting for the computer, IP phone and networking (including WAN, firewall, routers, switches and Wifi, etc) related problems;

Support software and hardware installation to users;

Support and upgrade network and server and IP phone systems;

Ensure compliance to Company and Group IT Policy;

Manage Structured Cabling;

Provide PC user basic training and prepare IT user manual;

Keep IT documentation, network diagram and IT assets inventory record up-to-date.

Perform other duties as assigned


Degree holder or above in Computer Science, Information Technology or related disciplines

5+ years related working experience on system support in MS Windows 7 and 10 PC, including Microsoft Outlook, MS Office Applications and Cisco IP phone system

Hands-on experience on routers, switches, firewalls, VPN, DNS and network monitoring;

Hands-on experience in support VM, Linux, MS SQL Server or Oracle Server is highly preferred

Experienced in Private banking area or investment banking area.

Fluent communication in Cantonese, Mandarin and English

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