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Field Service Engineer


Manpower 25239.00 British Pound . GBP Per annum

2020-01-13 18:34:09

Job location Dartford, Kent, United Kingdom

Job type: fulltime

Job industry: Engineering

Job description

Due to continued growth our client is seeking a Field Service Engineer to join their team and cover the Dartford area.

As a Field Service Engineer your primary responsibility will be to repair, install and service domestic appliances e.g. washing machines, dishwashers, refrigerators, cookers, tumble driers and gas fires.

As a Field Service Engineer, your role will involve:

Download and print service call jobs for the day, this will include customer contact details, product details and fault description
Organise the days schedule in line with timing constraints and geographical area
Drive from call to call
Communicate with customers and call centre
Repair, install and service appliances
Onsite safety checks
Process and order parts on line if the item of stock is not carried in the van
Make arrangements with the customer for a return visitThe successful applicant will need to have the following qualities/skills:

You will need to hold a valid driver's licence
Good geographical knowledge of Dartford
Able to engage well with customers and provide first class service
Communicate effectively with people at all levels
Quick learner and able to process new information
Motivated, dedicated and hard working
Computer literate
Physically fit as the role involves varying degrees of bending, squatting, lifting, stretching and reaching.Previous experience as a Field Service Engineer/White Goods Engineer is not required, however you must have electrical and/or mechanical skills.

This is a home-based role and you will be supplied with a company van, tools, laptop, self-storage unit to store parts, uniform and mobile phone.

Hours: Monday-Friday 39 hours per week, start time from 7.15am. You will need to work 10 Saturdays per year (4 hours, 8am-12pm, paid as overtime at double time)

Salary: £23,436 increasing to £25,401 after successful completion of probation and full allocation of work per day. They also give DHP (Double holiday pay) where they pay an extra month in the year split between three extra payments in May, July and November. Therefore, completion of a full year would be basic pay of £23,436 plus DHP £25,239 and then completion of probation would be £27,204.

Opportunity to increase your salary with overtime paid at double time and commission for selling company products.

Benefits: 25 days holiday plus bank holidays. Also, you will have the opportunity to earn 5 additional holiday days for no sickness in a 12-month period and 3 additional days for working during the winter months. Pension, life assurance, discount on products and monthly performance related pay.

Interested in this role covering the Dartford area? Please email your CV or contact me on (phone number removed)

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