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Desktop Support Engineer


2020-10-13 14:25:18

Job location Sligo, Sligo, Ireland

Job type: contract

Job industry: I.T. & Communications

Job description

Becoming a Desktop Support Engineer with Capita Education Software Solutions:

Fantastic opportunity to secure an initial one month contract as a Desktop Support Engineer. The Desktop Support Engineer will provide onsite IT support services within a number of schools within Mayo, Sligo and Leitrim areas. The Desktop Support Engineer will need to be local to Mayo, Sligo and Leitrim and will be required to go onsite.

What you'll be doing:

Provides 1st level of support and problem resolution for specific products.
Provides onsite support IT Services within a number of schools within Mayo, Sligo and Leitrim areas
Assists clients with implementing new products, new releases and software upgrades
Responds to inquiries and requests from clients.
Diagnoses, troubleshoots and resolves common technical problems.
Escalates as per proceduresWhat we're looking for:

Good experience at 1st Line Support or Desktop Support level
Experience rolling out print solutions
Experience implementing new products, new releases and software upgrades
Must live locally to Mayo, Sligo or Leitrim
Experience provide onsite client support About Capita Education Software Solutions

Capita Education Software Solutions creates software that helps education institutions meet their commitment to make sure that every student has the best possible opportunity to succeed. We work with 22,000 schools, 220 further education colleges and universities in 46 countries, providing instant access to information on emerging trends and highlighting areas of excellence and underperformance. Joining us, you'll improve decision making, simplify communication with staff, parents and students and raise standards in teaching and learning.

Capita Education Software Solutions are part of Capita Plc, a leading UK provider of technology enabled business services. We're supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions.

What's in it for you?

A competitive day rate

You'll also become part of a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do deliver. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you. If you have any questions you'd like to ask before applying, you can contact (url removed).

Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership

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