Call Quality Team Leader
Saltcoats, Ayrshire, United Kingdom
Job type: contract
Job industry: Call Centre / CustomerService
Are you an experienced Call Quality Team Leader?
Do you have experience coaching an influencing performance?
Do you enjoy motivating and developing others?
If you answered YES to the above, I definitely have the role for you!
Search Consultancy are recruiting for a well known collections organisation who are seeking an experienced Call Quality Team Leader, to join their growing team based in Saltcoats on a 9 month contract to cover maternity leave.
Salary: £28300 Pro Rata
Working Hours: Monday to Friday 9am-5pm
You will be working closely with the operational Team Leaders to ensure that Call Quality and Operations are working to the same standard with the same understanding and expectations regarding call quality.
You must have experience of coaching, developing and mentoring others whilst providing a hands-on approach with an accountable management style. Strong communicator who is able to build strong working relatonships with all levels of management.
If you are interested in this role, apply today or call Amanda Lees in the Glasgow Office.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age