Business Process Outsourcing Tech/Data entry

Software Galaxy Systems, LLC

2024-05-06 16:00:54

Cleveland, Ohio, United States

Job type: fulltime

Job industry: Administration

Job description

Title:

Business Process Outsourcing Tech/Data Entry

Location:

Parma, OH 44130

Duration:

06 Months (Possible of Extension)

Shift:

Tues - Fri (7am - 3pm) And Saturday 8am - 4pm No Exceptions

Mon - Fri (7am - 3 pm) 1 st shift

Mon- Fri (3pm - 11pm) 2 nd Shift

Sun - Thurs (11pm - 7am) 3 rd Shift

Responsibilities:

• Provides high-speed manual key data entry and verification from incoming hardcopy documents.
• Provides document classification validation of automatically classified documents.
• Provides data validation of automatically extracted data from digital documents.
• Provides redaction validation of automatically applied redaction of digital documents.
• Provides manual meta-data indexing from digital documents.
• Provides quality control of documents converted to digital format.
• Provides check data validation of incoming checks. Provides check batch total reconciliation.
• Provides check amount account distribution as required by customer.
• Responsible for accurate high-speed (15,000 KS per hour) of hardcopy documents into the Unbiased Data Entry Software.
• Analyze automated document classification exceptions of digital documents and make corrections, as necessary.
• Analyze automated extracted data exceptions (low confidence level) from data and make corrections, as necessary.
• Analyze automated redacted data exceptions (low confidence level) from data and make corrections, as necessary.
• Responsible for manually entering meta-data index information from digital documents.
• Analyze digital checks and accompanying coupons/documentation to ensure proper payee, valid check date, and check is signed. Make corrections according to policy and procedures to include generating proper Check Return Letter, if necessary.
• Analyze automatically extracted check CAR/LAR amounts and make corrections, as necessary.
• Ensure fiscal control of check batches.
• Research and analyze check distributions, as required by customer.
• Responsible for comparing hardcopy documents to digitally converted version to ensure customer required quality.
• Meets deadlines by working at a quick and steady pace while still maintaining quality/error free work.
• Achieves Time Productive statistics by meeting standards established by the BSS BPO manager.
• Achieves high level of accuracy by meeting standards established by the BSS BPO manager.
• Completes all paperwork in a timely, accurate and legible manner by reading and writing in English.
• Must be able to adapt to changing situations and be flexible.
• Must be able to perform repetitive work according to set procedures while maintaining quality and production standards.
• Performs other duties as assigned.