Kiosk Operator- Customer Service Associate - Kiosk 1

Nucor Harris Rebar

2024-05-03 17:03:19

Topeka, Kansas, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Nucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led the industry in developing innovative technologies for recycling scrap into high-quality steels that are all around us, from bridges and buildings to cars and appliances.

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

• Buying of non-ferrous metals from the public, properly identifying material into the appropriate type or grade
• Greet and assist retail customers in purchasing non-ferrous scrap metal creating a positive customer experience
• Accurately identify the various non-ferrous scrap materials and grade accordingly, understanding the different pricing of materials
• Validate proper identification and paperwork from retail customers
• Conduct monthly retail inventory
• Identify non-conforming or unacceptable types of scrap material
• Follow and enforce all buying procedures and best practices to ensure compliance with local and state laws as well as Company policy
• Operate small material handling equipment as necessary to move materials for processing
• Clean and maintain work area
• All other tasks as assigned

• High school diploma or GED required
• Previous experience requiring customer service to public, vendors or internal contacts
• Strong written and verbal communication skills
• Excellent customer service skills Strong organizational skills with attention to details
• Ability to be flexible and display a positive attitude in a fast-paced environment
• Willing to work Monday to Friday and Saturdays as required
• Willing to work outside in all weather conditions Basic math and computer skills
• Must wear all necessary PPE while working or while in the yard.
• Follows company safety standards at all times
• The right candidate must be able to effectively interact with customers and vendors
• Willing to learn, be adaptable and be self-motivated

1. Knowledge of scrap materials a plus.
2. Schedule: Mon- Fri 7:45am - 4:30pm / Saturday 7:45am - Noon