Vice President - US Wealth Management - Analytics & Insights
JPMorgan Chase Bank, N.A.
Jersey City, New Jersey, United States
Job type: fulltime
Job industry: Banking & Financial Services
The Data & Analytics team is the engine that powers JPMorgan Chase with insights to create competitive advantages for our business and deliver value for our customers. We have unified data and analytics talent across the firm and encompass a variety of disciplines including data science, reporting, quantitative analytics, and data governance. Within this organization, the Decision Sciences team leverages industry-leading data-driven techniques to convert data into meaningful insights that enable the firm to drive value and an outstanding customer experience. The wealth management industry is rapidly changing and JPMorgan Chase is transforming our U.S. wealth management business to accelerate growth. We are looking for talented data scientists to help execute our analytic strategies for the newly formed US Wealth Management (USWM) business unit which includes Chase Wealth Management, JP Morgan Securities, and the You Invest digital platforms. Reporting to the Executive Director of USWM Decision Science, this role will be central in understanding investment customers' financial needs and their interactions with our products, services and channels.This is a vital hands-on role so we're looking for exceptionally creative, ambitious, \"data curious\" thinkers who can help to extract true business value from data. A typical day might include:Searching for collections of behaviors and events that individually are innocuous but collectively indicate a likely next action in order to enable timely, relevant outreach Developing a testing strategy to learn what drives a prospect to choose self-directed investing, full service wealth management, or a hybrid solution Predicting a segment's unique financial needs within the first 3 months on book to improve engagement and deepening with new clients Providing expertise as to how data visualization, greedy algorithms, machine learning, and text analytics/NLP can be leveraged to optimize sales performance Creating self-serve tools to put real-time information in the hands of decision-makers Identifying potential attrition events and determining how early the prediction needs to be made for any counteraction to be effective You are a strong candidate if you:Have a unique combination of technical skills, mathematical know-how, storytelling, and intuition to understand what is happening to data from inception to model to business decision Think R is more than a letter, PYTHON is more than a snake, and Java is more than an island or coffee bean; you have programming skills needed for both the computational aspects of big data as well as working with statistical models Stay abreast of new applications in machine learning, deep learning, and AI but can recognize and apply the right technologies when the challenge you are solving is less complex Like to focus on solving problems, not just boosting model performance curves Can suspend belief and apply an objective analysis of facts before formulating opinions or rendering judgments on a topic Recognize the stories in the data and tell them in ways that illuminate which customers are likely to do what next Bonus points if you:Previously worked in an insights function at a financial services firm or a marketing/advertising agency Have a strong grasp of big data disciplines, Agile (scrum) methodologies, and new technologies Are proficient with Business Intelligence (BI) tools (e.g. Tableau, Shiny Dashboards) Are a lifelong learner and hold a growth mindset; we welcome individuals who geek out on industry podcasts, stay abreast of cutting edge techniques, or participate in KDD and Kaggle competitions for "fun" and love to share what they are learning with the rest of the team Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans