Training and Application Support Officer


SF Group

2018-08-08 04:06:11

Job location Leicester, Leicestershire, United Kingdom

Job type: all

Job industry: I.T. & Communications

Job description

The Office Support Division of SF Group are currently recruiting for a Temporary Change Officer,
Starting immediately and working for a well known company based in Leicester for 3 months.
As An IT Trainer and Application Support Officer you will:

  • Offer day-to-day support of clinical IT systems, including training, to end users
  • Effectively respond to client organisational needs by contributing to the design and delivery of high quality support
Key duties include:
  • Delivery of IT training courses, creation and maintenance of User Manuals and other support material, formation and support of User Groups primarily within the scope of existing and future projects
  • Configure and administer the supported clinical systems in line with customer requests and local requirements
  • To assist in developing a flexible range of training courses to support clinical system users in order to meet the needs of the Health Community. Training may be delivered in a number of ways including formal classroom tutor led, one to one or small group sessions
  • To provide customer focussed IT training direct to end users working within a framework supporting projects or system upgrades
The ideal candidate:
  • Recognised training qualification (such as TAP)
  • Excellent Communicator, able to convey complex information to staff with different level of understanding in a formal setting
  • Experience of training groups of staff
  • Highly proactive and ability to manage own workload
*Own transport or suitable alternative, dependence on public transport is not suitable for this role*
This Change Officer role is working Monday to Friday for 8 months (dependant on workload) and will be paying an hourly wage of £13.59.

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