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Ticketing & Reservation Executive - Fresher 7836018861


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Rohit International

2021-10-28 05:08:54

Job location Noida, Uttar Pradesh, India

Job type: Full time

Job industry:

Job Contact: Rohit International

Job description

To issue flight tickets, Re-issuance, Void, cancel and refunds on sabre Amadeus.To explain airline exchange policy and cancellation policy if customer wants to change or cancel the reservation etc.To provide the alternate option to customer if ticket is non changeable and non refundable one or ticket has no remaining value available to change it.To co-operate with vendors like Airline, Hotel and car rental companies to modify the booking and ask for the authorization if they can waive the change fee or cancellation fee.To perform follow-ups as needed and assigned the case to self within the time frame promised to customer.To listen and understand customers concern, captures information and responds promptly and provide complete resolution.To follow the set process for any inbound calls involving listening, comprehension and resolution handling customer queriesMust have experience in International ticketing and domestic ticketing.Call For More Details:- Mr. Rajat Sharma 7836018861

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