Team Manager Application Process Support


2018-08-04 06:54:30

Job location Nieuwegein, Utrecht, Netherlands

Job type: fulltime

Job industry: Banking & Financial Services

Job description

Team Manager Application Process Support

SKF IT provides strategic IT support to the SKF organization by developing sound strategies and managing selected service providers. We have presence in the Americas, Europe and Asia. Our targets are to;

  • Be proficient when we govern and plan SKF IT investments and architecture
  • Be efficient when we build and deploy the SKF IT environment
  • Secure stable operations and support in close relation to the SKF business
  • Strengthen the co-operation with the ERP SAP programme by joint planning and execution of the co-existence IT-landscape
  • Reduce complexity, lead-times and bureaucracy and to deliver value to SKF faster

We are looking for a:

Team Manager Application Process Support

There are great opportunities for taking the services in SKF to the next level, leading the team to success. The role of the Team Manager APS is primarily to manage the day-to-day operational needs, secure the quality of provided support services and optimize End to End support process connected to regions and teams.

Job responsibilities:

  • Lead a team in charge of application support
  • Secure operational stability in the everyday operations
  • Provide advanced end user support to the FINANCE user community
  • Engage in competence assurance, including coaching and assign mentorships
  • Optimize an end-to-end support process connected to the regions and applications with balanced capacity planning
  • Set priorities and build team spirit with use of coherent standards that drive synergies
  • Resolve problems and create valuable cooperation with selected vendors
  • Collaborate with the ERP SAP programme and other key initiatives
  • To assist in staff hiring, conduct training and enable development, including engage in performance reviews
  • To lead and improve the process and application support methods and tools within region
  • To communicate with key stakeholders to validate and promote customer satisfaction
  • To be responsible for maintenance of the regional owned IT local applications including budget forecast.


  • Bachelor degree in IT or Finance with at least five years of relevant experience
  • Good knowledge of the English language in writing and speaking
  • Communicate and assign effective ways of working for the team
  • Self-starter with integrity to motivate and empower
  • Desire to lead a team with ability influence relationships and engage team members
  • Maintain capacity plan and ensure performance
  • Ability to promote collaboration and teamwork across functions and applications
  • Ability to effectively prioritize and set tasks for execution.
  • Ability to manage and collaborate with multinational teams
  • Bi-Monthly travel in Europe

Key Experiences and knowledge:

  • Decision-making experience
  • A responsible attitude
  • Making teams work
  • Ability to prioritize work
  • Good at planning ahead and assigning tasks
  • Remaining calm under pressure
  • IT and/or process skills with knowledge of people management
  • Knowledge in Finance - SARA Masterpiece is a plus

    The position will be located in Nieuwegein, the Netherlands.

About SKF
SKF works to reduce friction, make things run faster, longer, cleaner and more safely. Doing this in the most effective, productive and sustainable way has made the SKF Group a leading global supplier of products, solutions and services within rolling bearings, seals, mechatronics, services and lubrication systems. Services include technical support, maintenance services, condition monitoring, asset efficiency optimization, engineering consultancy and training.

If you are interested and meet the above requirements, please apply with your CV and motivation letter via the application form . We only take the applications in consideration that are written in English. The position will be based on a local contract. Visit our website for more information about our organization.

An online assessment and intellect test are part of the recruitment process.

Acquisition is not appreciated.

Inform a friend!