Team Leader, Pastoral Care
Janesville, Wisconsin, United States
Job type: fulltime
Job industry: Community & Sport
The Team Leader of the Pastoral Care Department has the primary
responsibility for planning, organizing and coordinating services that minister
to the spiritual and emotional needs of patients, families and staff. This
includes achieving high employee engagement to create a distinctive patient
experience and assure the provision of quality and safe services through the
Pastoral Care team members. The team leader assures that team members are
performing their work consistent with organizational expectations, policies and
the philosophy of the sponsoring religious congregations, through the SSM
Health Care values and tenets of integrated health care, while providing
leadership and demonstrating innovation within the health care
teamwork by maintaining positive and productive intra and inter
departmental relationships (relationship-based care); and utilizes
effective conflict resolution and problem solving skills.
with physicians and other members of the health care team to assure
alignment of the distinctive patient experience and provision of quality
and safe care.
departmental employee engagement through: The effective and just processes
to select, develop, coach, manage and evaluate team members. Continuously
eliciting team participation and involvement in the development and
implementation of the departmental plans related to the provision of
distinctive patient services and the provision of quality and safe
services within the department. Invested in the growth and development of
the team members. Fosters an open and effective work environment that
provides the resources and supports team members in their ability to
perform their job responsibilities to the best of their abilities.
Communication of departmental outcomes and creating clear expectations. o
Recognition and celebration of individual, team and departmental
achievements. and availability and accessibility to individual team
members. Assists in the planning and implementation of marketing plans,
including materials, local sponsorship, health screenings and special
events. Works closely with the ministrys community relations team to
promote outreach activities.
and assures selection, coaching, development and alignment of the team
members work with achieving departmental plans based on organizational
as a resource to the team in the provision of patient care services. Tends
the intra and inter departmental boundaries as appropriate to
accomplishing the departmental goals.
utilizes and communicates departmental progress through available clinical
and decision support tools.
team is operating within the approved fiscal, human resource and operating
plans, organizational expectations, and regulatory requirements.
ongoing communication and feedback to director regarding progress and
barriers to achieving departmental results. Reports directly to the
Regional Director of Mission, Ethics and Pastoral Care.
clinical competence in supporting the team members as evidenced by
completing annual competency and providing clinical assistance as needed
in care delivery.
in the hospitals Ethics Committee and provides support to that committee
in coordination with the Chair of the committee and the Regional Director
of Mission, Ethics and Pastoral Care. Participates in the hospitals
Mission Awareness Team (MAT) and provides support to MAT in coordination
with the chair/co-chair of the MAT and Regional Director of Mission,
Ethics and Pastoral Care. Participates in the hospitals Regulatory
Readiness Committee, especially regarding The Joint Commission chapter
titled: Rights and Responsibilities of the Individual.
Degree in Theology (or its equivalent)
Certification by NACC, APC or other recognized accrediting body accepted
by SSM Health
years (clinical and leadership experience)
The Chaplain in a health care facility is a member of the
professional staff. Well trained for the particular issues involved in a
ministry to people who are physically or emotionally ill, as well as, to their
In addition to planning, organizing and coordinating services that
minister to the spiritual and emotional needs of patients, families and staff,
the Lead Chaplain should have awareness and concern about the fears,
loneliness, anxiety, boredom, and other emotional feelings that can hinder a
person's return to health is essential. Professional knowledge of theological
and medico-moral matters, the Ethical and Religious Directives for Catholic
Health Care Services, and Canon Law as it relates to the practice of medicine.
Knowledgeable of pertinent doctrines and documents important to various faiths.
Ability to minister to the patients and families of all faith traditions.
Skilled in noticing and addressing the various feelings and emotions that the
patient makes known in verbal and nonverbal signs. Sensitivity to emotional
signs of sick people and understanding, as well as, effective use of counseling
techniques. Desire to work with sick and dying.
St. Mary's Janesville Hospital
Our $150 million community medical campus opened in 2012 to
provide a full range of health services for Janesville and the surrounding
communities in Rock County. The campus includes a 50-bed hospital St. Mary's
Janesville Hospital and our adjacent Dean Clinic Janesville East location,
which offers exceptional primary and specialty care on one central complex. Our
165,000-square-foot hospital has all private rooms, a healing garden and
award-winning emergency and obstetrics departments.