Spa Concierge

The Woodhouse Day Spa

2020-10-12 20:16:57

Job location Fort Wayne, Indiana, United States

Job type: fulltime

Job industry: Hospitality & Tourism

Job description

Want to work at America's best day spa?

Ready to do what you love?

Prepared to make a difference in people's lives?

Come meet The Woodhouse Day Spas, voted America's best day spa in 2012 and 2013 by American Spa Magazine! At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in "The Woodhouse Way" providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way-as you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!

Our Spa Concierge …Make the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!

More specifically, our fabulous spa concierge:

- provides personal attention from the time the guest walks though the door

- Answers the phone with a smile each and every time

- Supports the general manager

- Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music, and scent to ensure that memorable experience
-Provides personal attention from the time the guest walks though the door
-Remembers the small things that make The Woodhouse special--the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
-Educates the guest on The Woodhouse experience including a warm welcome, tours of the spa, introduction to our locker room and amenities, getting them comfortable in a spa robe and sandals
-Ensure entire spa is clean and neat for guests at all times

Woodhouse Perks include:

- Competitive Pay and Incentive programs $10-$16 per hour or $30,000-$35,000 depending on expierence

- Paid vacations

- Generous discounts and opportunities to enjoy services and products

-"The Woodhouse Way" paid training program

- Working in a new start of the art facility

And most importantly provide world class customer service to each and every guest!

If you feel you are ready to join our award winning Woodhouse team, please email your resume to: Sarah at

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free workplace

Job Requirements:

Full time opportunities available

Must be able to work a varied and flexible schedule to meet the demands of the hours of operation, including evenings, weekends and holidays

Must have a strong customer service skills, with a outgoing, positive, "customer comes first" mentality

Must be proficient working with computers

Must be able to work efficiently within a strong team orientated atmosphere

Submit your resume with a cover letter attached to be considered a candidate

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