Sierra Retail Sales Floor Team Lead


The TJX Companies, Inc.

2021-01-13 19:18:01

Job location Roseville, California, United States

Job type: fulltime

Job industry: Retail & Consumer Products

Job description

Responsible for ensuring the execution of merchandise presentation plans and priorities for assigned departments. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.

Responsibilities:

Role models exceptional customer service
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Maintains current, fresh, and fashionable features
Takes an active role in training and mentoring Associates on merchandise guidelines, protection standards and established best methods
Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides period progress updates
Processes cash register transactions accurately and efficiently according to established policy and procedure
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts ongoing recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs during customer interactions
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and supports maintenance of a risk-free environment
Performs other duties as assigned

Requirements:

Able to work a flexible schedule to support business needs, including nights and weekends
Superior organizational skills with attention to detail
Capable of handling multiple tasks at one time
Ability to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors to accomplish tasks
Capable of lifting heavy objects with or without reasonable accommodation
Strong communication skills
Ability to train others
One year retail and 6 months of leadership experience

At Sierra, we embrace the unknown⁠-and support each other on the journey. Every day is a chance to reinvent what's possible within our stores. We're not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.

Discover Different also means that we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Sierra Trading Post Store 0094 || 2401 Fairview Avenue North || Roseville || MN || 55113

Nearest Major Market: Minneapolis

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