Service Sales Manager
Stafford, Staffordshire, United Kingdom
Job type: fulltime
Job industry: Sales & Marketing
NES Fircroft are working on behalf of a global power technology business with a presence in over 90 countries. This business offer products, systems & software solutions to the global energy industry and have been leaders in innovation for over a century.
With a customer-base across multiple industries including Energy, Utilities, Industrial and Transportation and almost 40,000 employees, they are committed to providing access to affordable, reliable, sustainable and modern energy globally.
You will be responsible for ensuring the successful delivery of service sales strategy, this will incorporate securing orders for aftermarket solutions including service, maintenance, upgrades and retrofits on low to medium voltage installed or competitor equipment across the industrial market in the UK. Industries include Metals, Chemical, Mining, Oil & Gas, Food & Beverage, Paper & Pulp, Glass and Cement.
Ensuring a successful implementation of the service sales strategy for assigned area, to profitably achieve qualitative and quantitative targets for life cycle management, service products and solutions.
Analyze service market potential, with full focus on installed base penetration and ensure customer relationship management
Lead and develop the Service Sales team to exceed the sales targets through high performance, in order to ensure high levels of customer satisfaction.
Participates in negotiations of major contracts to secure service sales volume.
Establishes long term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products.
Ensures customer satisfaction issues are registered and responded to by the wider team.
Collaborates with Business Units and account teams to position different service offerings.
Coaches the team in formulating sales plans, in negotiating, and in developing customer segment expertise. Actively demonstrates one approach and guides direct and indirect subordinates
This is the perfect role for someone with a passion for building and developing long-standing relationships to ensure customer success, alongside the following skills and experience:
Proven experience in either a service of sales position
Driven approach to sales, hunger to generate new business
Strong Stakeholder engagement ability to build long term relationships
Self-motivation and ability to work to deadlines
Ability to work remotely as part of a team
Good communication skills
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.