Service Department Coordinator
Naumann Hobbs Material Handling Inc
Phoenix, Arizona, United States
Job type: fulltime
Job industry: Other
Naumann/Hobbs is looking for YOU to fill our Service Coordinator position in the Phoenix area. (Broadway &48th St.)
- Do you have experience handling high volume customer service calls?
- Able to communicate in a professional manner in all situations?
- Are your organizational skills and attention to detail above the rest?
- Do you have a positive, can-do attitude?
- Can you move at a fast pace and enjoy being busy all day long?
We are the largest Material Handling Equipment Company in the Southwest. Naumann/Hobbs Material Handling, Inc. sells, rents, services and supplies parts on an extensive line of material handling products. We are a staple in the Valley and a solid employee owned company with almost 70 years of business experience and over 100 million in annual sales.
What you will do:
- Answer telephone and back up dispatcher
- Provide top notch assistance to our customers, technicians and staff
- Assign work as needed to technicians to respond to customer needs.
- Open, update, process and close work orders
- Call customers to research work orders
- File and track orders
- Manage Field Tech timecards
- Run credit card charges
- Positive work environment that encourages growth and offers a work/life balance
- Benefits that include:
- Short and Long-Term disability
- Employee Assistance Program
- Employee Stock Ownership Plan
- Vacation and Sick time
- Discounts at major retailers and more