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Senior Specialist (Cherwell)


Surrey County Council

2019-11-26 08:59:34

salary: 39438.00 British Pound . GBP Annual

Job location Kingston Upon Thames, Surrey, United Kingdom

Job type: fulltime

Job industry: Government & Defence

Job description

Description

£39,438 per annum for 36 hours per week based at County Hall, Penrhyn Road, Kingston Upon Thames, Surrey KT1 2DN. Please note that Surrey County Council's headquarters, where this role is currently based, will be relocating back into Surrey in 2020 to support our Community Vision 2030 .

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff .

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

About the role

We are delighted to announce the opportunity to work in the Business Applications & Social Care Teams as a Senior Specialist (Cherwell).

The purpose of this role is to develop, manage and co-ordinate the critical activities of Cherwell (our Integrated Service Management tool) used across the Orbis partnership (Easy Sussex, Brighton & Hove and Surrey), covering applications lifecycle management and service delivery of the application. You will be providing day to day support for Cherwell and related software, implementing and transitioning to upgrades or new modules, adopting best practice application operation and exploiting new technologies including 3rd Party Supplier Management.

The Bus Apps & Social Care teams strive to maintain a Centre of Excellence and Best Practice in Applications Service Delivery by improving the technical performance of the Councils application.

There will be 2 x Senior Specialist positions (SS10/PS10), one based in East Sussex CC and one based in Surrey CC. These posts are being offered initially as an 18 month secondment for internal applicants or an 18 month fixed term contract for external candidates, with the potential for them to be made permanent after this period. Both positions will be managed by one Team Leader and there will on occasions, be a requirement for both posts to travel to each of the 3 councils, for team meetings, development and supporting customers as needed.

It is essential that you have knowledge of Cherwell, as there will a requirement to work on incident and service request support calls, coming off the back of the implementation of the project.

Additional information

Contact details

For an informal discussion contact [Andrew Fisher] on or by e-mail at . We look forward to receiving your application.

Additional information

The job advert closes at 23:59 on 8th December 2019.

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