Senior Branch Administrator (with Strong Sales Experience)

St John Ambulance

2018-08-02 08:03:01

Job location Victoria, British Columbia (BC), Canada

Job type: fulltime

Job industry: Community & Sport

Job description

Job Description

Job Description

Our British Columbia and Yukon Council is seeking an experienced and talented Branch Administrator to lead with a customer service mindset in our Victoria Branch. You will manage staff, as well as instructors. To effectively ensure a quality image of St. John Ambulance, volunteer engagement, networking and presentation opportunities are vital to the success of this role. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Responsibilities and Duties

  • Effectively manage overall branch operations in a busy environment
  • Establish and maintain relationship building with customers, staff and volunteers
  • Generate and maintain top sales
  • Lead others effectively with a customer service oriented mindset
  • Strong financial acumen to oversee sales and budgets
  • Excellent multitasking to manage sales, customer service, administration, classrooms
  • Engage effectively and support our key stakeholders
  • Act as a resource and support the Community Services volunteers
  • Engage in networking opportunities to effectively communicate the St. John Ambulance vision

Qualifications and Skills

  • University degree in Business Administration / Marketing / Commerce or related experience
  • Knowledge of financial accounting, practices and procedures
  • Proficient in computer applications
  • Excellent verbal and written communication skills
  • Excellent customer service / interpersonal / organizational skills
  • Knowledge of St. John Ambulance's courses and community services is an asset.


  • A fantastic team to work with - we work hard, but have fun in the process!
  • An opportunity to work in a historic impactful organization that saves people's lives
  • Plenty of room to learn, grow and take on additional responsibility
  • Excellent Health and Dental benefits
  • Pension plan with employer matching program
Company Description
As Canada's leading first aid and safety charity, St. John Ambulance is dedicated to enabling people's health, safety and quality of life through training and community service. Building on a 900-year tradition, St. John Ambulance provides first aid, CPR, and safety training and products, where proceeds also help fund several charitable community programs.

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