RPA Business Analyst


2019-09-05 00:36:15

Job location Denver, Colorado, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

RPA Business Analyst

Company Overview

prosource.it is a global IT Managed Service provider working with Medium to Enterprise level clients. We have several offices globally supporting multiple clients within all regions.

Founded in Aberdeen, Scotland in 1999, Prosource.IT is a privately held managed IT services provider focusing on infrastructure, operational, and project requirements across the corporate enterprise market with global locations across North America, Europe and the Middle East. Our growth has been 100% organic and founded upon the solid principles of "doing the right thing for the customer. This has led to great customer retention, repeat projects and a reputation for delivery. We have the global reach, capacity and experience to manage IT infrastructure needs in various industries, regardless of scale and geography, boasting a track record of delivering in hostile and challenging locations. Our workforce is comprised of elite professionals specializing in IT and project management and we are always looking to add talented individuals to join us. We strive to provide our employees with the best employment experience, recognizing that each employee contributes to the organization's success.

This position delivers a wide array of project work, using fundamental understanding of process improvement methods and application, to translate business challenges into automation solutions. The RPA Business Analyst will support deployment of RPA strategy, including the prioritization of potential use cases, creating detailed design documents, and testing developed solutions. Incumbent will perform business analysis, systems analysis, process re-engineering, and apply understanding of how automation can solve complex technology issues.

Essential Functions

  • Manage major project activities from concept and business case development through solution selection, documentation of requirements, design and implementation of automation solutions
  • Assess current operating procedures and use process improvement methodologies to identify opportunities for automation and continuous improvement
  • Apply process improvement methods and tools; analyze relevant data to ensure fact/data based decisions are made
  • Design and execute test plans, test the business processes, business exceptions and business results while guiding the process SME/Owners during UAT
  • Work closely with the CoE Development team on all technical aspects of RPA automations
  • Track progress and report on success and performance metrics of automation projects
  • Identify key performance indicators and establish process linkages with dashboards
  • Support department(s) in achieving their efficiency assignments and goals; work closely with representatives in each area to identify and define a prioritized list of projects for automation
  • Share learnings with Process Excellence department and appropriate management
  • Identify and define broader cross-functional ideas to Process Excellence and RPA CoE teams
  • Perform other duties as assigned


  • Five (5) years of business experience with specific experiences in support of process improvement and productivity required
  • Experience in process automation (RPA) strongly preferred
  • Experience in financial industry desirable


  • Bachelor s degree with emphasis in a technical (science or engineering) field or business (finance) preferred
  • Six Sigma Green Belt not required, but desired

Knowledge, Skills, and Abilities:

  • Ability to assess existing processes and determine where to incorporate technical solutions
  • Ability to use process improvement tools and methodologies to improve current processes
  • Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids
  • Basic proficiencies in analytical and quantitative skills
  • Ability to exercise discretion and good judgment in making decisions
  • Ability to independently gather data, perform analysis and recommend courses of action
  • Ability to travel as needed to successfully perform position responsibilities
  • Ability to model concepts and to access and manipulate data through self-system access and personal analysis
  • Ability to maintain confidentiality of materials handled
  • Ability to be flexible and work under high pressure in a complex environment

- provided by Dice

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