Resolution Agent

Anonymous 8.00 British Pound . GBP Per annum

2019-01-11 12:16:54

Job location Huntingdon, Cambridgeshire, United Kingdom

Job type: temporary

Job industry: Call Centre / CustomerService

Job description

Are you looking to work in a fun environment and enjoy speaking to people?

If Yes, then this is the role for you........................

We are currently recruiting on behalf of our client based in Huntingdon for a Resolution Agent to join their existing team.

Your role will be to offer a professional, customer friendly approach to ensure the customer receives the best possible service and resolution to their enquiries.


* Respond swiftly to all incoming calls and emails.
* Thoroughly investigate the customers case and resolve their issue.
* Log data accurately onto relevant in-house systems.
* Escalate any issue which you are unable to deal with to technical support or supervisors.
* Assist with administration tasks as required.
* Work toward individual and team KPI's.

No experience is required as full training will be provided.

Contact us now to apply!

This is a Temp to Perm Role

HRGO Recruitment offers permanent and temporary jobs across the UK - visit (url removed) to get in touch with your local branch for more opportunities

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