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Report Editor - Temp to perm


Anonymous

2019-08-07 11:20:20

Job location Harpenden, Hertfordshire, United Kingdom

Job type: fulltime

Job industry: Sales & Marketing

Job description

Job Description

Job Title: Report Editor

ONLY FOR OUR INFO: POSITION TEMP TO PERM

Based: Wheathampstead, must have a car

The Role

As a Report Editor you will be responsible for the timely production of high quality reports from freelance mystery shoppers (based in the UK and overseas) that are clear and consistent, complete and credible, well written and grammatically correct.

You will be required to correct spelling, grammar and layout, and check content, impose house styles and reword or rewrite as appropriate.

You will be expected to write and develop executive summaries for the management of the industries more prominent catering and hotelier companies.

Main Responsibilities

To ensure all reports are amended and proof read prior to submission in line with the clients requirements

To check that shoppers have provided all of the required information in line with the clients brief

To ensure that all reports are constructive and well balanced

To liaise where necessary with shoppers directly by telephone and email

To resolve queries directly with the shopper regarding missing or inconsistent text

To correct errors in spelling, grammar and punctuation

To work to the house style checklist to ensure consistency in hyphenation, capitalisation, formatting, etc

To ensure that reports are submitted to schedule

To provide proofreading guidance and support to team

To review and enforce a high standard of grammar across the client portfolio

To handle enquiries relating to the status of allocated workload

To escalate to management any comments that may need to be highlighted to the client outside of the report

To escalate to management any issues that may cause workload not to be completed within the defined timescales

To carry out test calls and analyse when required

To maintain awareness of new words or phrases coming into popular usage with a view to ensuring they are appropriate for the readership

To use bespoke software to create/analyse/edit reports

To run reports, as required

To review methods of working regularly with a view to continually improving efficiency and quality

To answer incoming enquiries in the absence of the Administration Team

To communicate with the Nottingham office, when editing their reports

To undertake mystery visits as and when required (sometimes at weekends / during the evening)

Support Management Team, as and when required

Provide support to other areas as and when required

Person Specification

GCSE level of education of equivalent, including English Grade A or A level English

Educated to degree level

Enjoy Food and Drink

Inform a friend!

location

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