Order Fulfilment Advisor

Anonymous 8.00 British Pound . GBP Per hour

2018-09-27 15:10:03

Job location Loughborough, Leicestershire, United Kingdom

Job type: temporary

Job industry: Call Centre / CustomerService

Job description

We are recruiting for a number of Order Fulfilment Advisors to join our client's team based in Loughborough; this is a full time, on-going temporary position on a rotated shift basis between 8am and 9pm paying £7.90 per hour.

•On-going temporary basis
•£7.90 per hour + Bonus
•Full training and on-going support is provided
•Rotated shift basis, 5 days a week between 8am and 9pm
•40 hours per week

You will be responsible for any inbound telephone enquiries as well as ensuring customers' orders are processed correctly other duties will include:
•Inputting customers details into the computer system accurately
•Demonstrate up to date product knowledge
•Working within a KPI environment
•Ensuring that the customers transactions are processed correctly and are compliant
•Handling inbound calls, answering customer queries
•Communicating with other colleagues and passing on any information or details that they may require.

The ideal candidate will possess the following skills:
•Previous Customer Service experience is advantageous
•IT Literate
•Excellent communication skills
•Organisation and accuracy
•Attention to detail
•Ability to problem solve
•Experience of PIE,COSMIC,Outlook and Excel (desirable not essential)

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Stacy

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website

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