MGR CASINO OPERATIONS


Caesars Entertainment

2020-10-12 20:14:21

Job location Bossier City, Louisiana, United States

Job type: fulltime

Job industry: Hospitality & Tourism

Job description

JOB SUMMARY:
Manages all aspects of table games and casino beverage operations for assigned shift and ensures optimum performance of all areas of responsibility. Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service.

GENERAL REQUIREMENTS:

  • College degree preferred.
  • Five (5) years progressively more challenging leadership role, casino operations preferred.
  • Ability to understand and analyze Budget and P&L Statements.
  • Proven time management and critical thinking skills required.
  • Must possess excellent employee relations skills.
  • Ability to read, write, and speak English fluently.
  • Must be able to work any day of the week and any shift.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.


ESSENTIAL JOB FUNCTIONS:
  • Monitors results through inspection, evaluation, and analysis.
  • Makes changes if necessary to achieve end result.
  • Serves in the capacity of Managerial Representative on premise in absence of Director of Casino Operations.
  • Ability to manage accountability for all team members for day to day and long term operations.
  • Conducts hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation.
  • Issues casino credit within the Federal and State Regulations, in conjunction with Internal Controls, Credit, and Check Cashing Policy and authorization limits set by the Horseshoe Casino Credit Committee.
  • Supervises staffing and scheduling (planning, assigning and directing work) to meet business demands and ensure customer satisfaction.
  • Responsible for department budgets, profit and loss statements, cost analysis, labor analysis, planning, and promotions.
  • Responsible for the overall integrity of daily operations.
  • Ensures compliance with all regulatory, internal control, and policies and procedures.
  • Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues.
  • Presents oneself as a credit to the Caesars and encourages others to do the same.
  • Performs all other related and compatible duties as assigned.


DEMANDS TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:
  • Possess good oral and written communication skills.
  • Ability to respond calmly and make rational decisions when required.
  • Must be able to listen and respond to visual and aural cues.
  • Must present a well groomed appearance.
  • Must be able to work in a fast paced environment.


WORK ENVIRONMENT:
  • Must be able to tolerate areas containing second hand smoke, varying noise, temperature levels, illumination, and vibration, crowds, and air quality.
  • Must be able to maneuver through all areas of the casino.



CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Job Requirements:
JOB SUMMARY:
Manages all aspects of table games and casino beverage operations for assigned shift and ensures optimum performance of all areas of responsibility. Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service.

GENERAL REQUIREMENTS:
  • College degree preferred.
  • Five (5) years progressively more challenging leadership role, casino operations preferred.
  • Ability to understand and analyze Budget and P&L Statements.
  • Proven time management and critical thinking skills required.
  • Must possess excellent employee relations skills.
  • Ability to read, write, and speak English fluently.
  • Must be able to work any day of the week and any shift.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.


ESSENTIAL JOB FUNCTIONS:
  • Monitors results through inspection, evaluation, and analysis.
  • Makes changes if necessary to achieve end result.
  • Serves in the capacity of Managerial Representative on premise in absence of Director of Casino Operations.
  • Ability to manage accountability for all team members for day to day and long term operations.
  • Conducts hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation.
  • Issues casino credit within the Federal and State Regulations, in conjunction with Internal Controls, Credit, and Check Cashing Policy and authorization limits set by the Horseshoe Casino Credit Committee.
  • Supervises staffing and scheduling (planning, assigning and directing work) to meet business demands and ensure customer satisfaction.
  • Responsible for department budgets, profit and loss statements, cost analysis, labor analysis, planning, and promotions.
  • Responsible for the overall integrity of daily operations.
  • Ensures compliance with all regulatory, internal control, and policies and procedures.
  • Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues.
  • Presents oneself as a credit to the Caesars and encourages others to do the same.
  • Performs all other related and compatible duties as assigned.


DEMANDS TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:
  • Possess good oral and written communication skills.
  • Ability to respond calmly and make rational decisions when required.
  • Must be able to listen and respond to visual and aural cues.
  • Must present a well groomed appearance.
  • Must be able to work in a fast paced environment.


WORK ENVIRONMENT:
  • Must be able to tolerate areas containing second hand smoke, varying noise, temperature levels, illumination, and vibration, crowds, and air quality.
  • Must be able to maneuver through all areas of the casino.



CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Inform a friend!

location

Top