Market Technology Manager


Caesars Entertainment

2020-10-12 20:07:35

Job location Biloxi, Mississippi, United States

Job type: fulltime

Job industry: Real Estate & Property

Job description

OVERVIEW

Responsible for developing innovative and cost effective solutions which focus on driving efficiencies, improving guest experience, increasing employee productivity and growing revenues.



ESSENTIAL JOB FUNCTIONS

Responsibilities include, but may not be limited to the following:

  • Manage the monitoring and performance of all market based Computer Systems, executing appropriate escalation and corrective actions for all hardware and software problems in accordance with pre-defined service agreements.
  • Ensure the market level execution of operations, support, and change management processes and procedures.
  • Leads the development of IT Plans, technical strategies, business continuity/disaster recovery and budget plans as they relate to their market.
  • Responsible for life cycle management of IT resources and assets
  • Directly responsible for capacity planning (including monitoring, analyzing, synthesizing and documenting) on all property based systems to ensure that response time and application availability meet the documented requirements and satisfy the property's needs.
  • Manages market portion of company-wide I.T. initiatives, projects, roll-outs, etc. when necessary.
  • Build strong partnerships & relationships with Senior Leadership, Managers, Supervisors and vendors.
  • Ensure Standards compliance and management, drive Enterprise Standards and ensure all products and services are certified and authorized to be placed into production
  • Direct IT Planning & Budget Review Strategy Sessions via monthly budget reviews, as well as capital and operating plan reviews
  • Understands and is well-versed with both the business, as well as corporate roadmaps and strategy. Remain fluent with property, corporate and market events as well as external environmental forces. Remain well-versed with local regulatory requirements.
  • Develop & nurture a talent pool of property Engineers positioned for Market Technology Manager Role
  • Represent property interests on, and locally deploy, enterprise solutions
  • Champion local innovations and solutions to meet local business drivers within the framework of acceptable standards
  • Collaborate with Corporate PMO and other initiative, project, and technical teams to minimize redundant work and eliminate rogue solution development/deployment at the property level
  • Develops and participates in property on-call support.
  • May act as Managerial representative on property.
  • Will perform any other duties as assigned.




Job Requirements:
EDUCATION:
Associates degree in a computer-science related field or equivalent experience in a multiple Host Platform technical support environment required. Bachelor's Degree in related field preferred.

KNOWLEDGE AND EXPERIENCE

  • 5-7 years' work experience in delivering value added technology-based solutions to business requirements.
  • Extensive experience in business analysis, business process improvement, technology insertion management and operational support, planning and budgeting required.
  • Comprehensive understanding of:
    • Production operating systems,
    • Transaction processing systems, r
    • Relational database architecture,
    • Wide and local area networks,
    • Communication protocols,
    • Real-time systems,
    • Mission-critical gaming systems,
    • IT industry standards, as well as various types of computer terminal equipment.



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