Lobby Security/Lobby Ambassador


2018-11-08 09:08:11

Job location Miami, Florida, United States

Job type: fulltime

Job industry: Government & Defence

Job description

Lobby Security/Lobby Ambassador

**at the following location(s):**



Patrol's restaurant lobby. Makes sure restaurant lobby is a pleasant experience for our customers to consume their meals. Protects property from theft or damage, or persons from hazards or interference. Preserves order and may enforce regulations pertaining to customers, visitors, and premises. Weekends only.


Competencies (as demonstrated through experience, training, and/or testing):
? Ability to carry out instructions furnished in written, or oral format.
? Ability to be an effective team member.
? Ability to maintain professional composure when dealing with unusual circumstances.
? Ability to adapt to changes in the external environment and organization.
? Ability to provide high quality customer service.
? Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.

**Additional Info:**

? Patrols lobby to make sure customers are having a pleasant experience.
? Provides an atmosphere in which all customers know that McDonald?s responds to and cares about their needs; provides a courteous, respectful and pleasant interaction with each customer as perceived from their point of view; presents a good image as a Brand Ambassador for McDonald?s and Argo Management.
? Communicates in a manner that is open, honest and responsive in all situations; to the extent authorized.
? Monitors entrances and exits, the movement of people; in a calm manner directs persons who cause a disturbance to leave the property.
? Walks around restaurant lobby and checks for unsafe conditions, hazards, and unauthorized persons.
? Observes and reports incidents or suspicious activity to General Manager or Manager running shift.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

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