HP Service Manager Administrator


Net2Source Inc.

2019-09-04 12:34:13

Job location Andover, Massachusetts, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring for our client. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering.

HP Service Manager Admin
Andover, MA

Both FTE & CWR

Job Description:
Expertise in HP Service Manager 9.x tailoring and customization
Implementation and Administration of HP Service Manager 9.3/9.4/9.5
End-to-End upgrade of Service Manager system to latest versions
Technical solution design for SC / SM modules
Customization and Tailoring experience of Service Desk, Incident Management and Change Management, Request Management, Service Catalog
Experience in Java Scripting and SOAP and REST Web services
Experience in Connect-IT Scenario Development, Implementation and Maintenance
Experience in designing Training Plan and Documentation for the Modules
Develop and Execute Test Plans and Implementation Plans
Knowledge in Administering HP configuration management tools: UCMDB (Version 10 and Above), Discovery (UD) and associated tools such as Configuration Manager and UCMDB Browser.
End-to-End upgrade of uCMDB and Universal Discovery system to latest versions
Installation of Content Pack and Knowledge Packs
Intermediate skills document modeling standards; develop models according to standards.
Understanding of UCMDB application views and perspectives to support report creation and data presentation.
Understanding of AWS, Middleware and Database discoveries
Knowledge in Configure and activate integrations among HP and non-HP tools as they relate to configuration management.
Intermediate skills TQL query development skills

Mandatory skills: HP Service Manager administration, configuration and customization, HP Connect-IT Integration development, Webservices knowledge.

About Net2Source, Inc.

Net2Source is an employer-of-choice for over 2200+ consultants across the globe. We recruit top-notch talent for over 40 Fortune and Government clients coast-to-coast across the U.S. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us!

Want to read more about Net2Source? Visit us at

Equal Employment Opportunity Commission

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100% YoY for last consecutive 3 years with over 2200+ employees globally and 30 locations in US and operations in 20 countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services.

Fast Facts about Net2Source:

Inception in 2007, privately held, Debt free

2200+ employees globally

375+ In- house Team of Sales, Account Management and Recruitment with coast to coast COE.

30 offices in US and 50+ Offices globally

Operations in 20 countries (US, Canada, Mexico, APAC, UK, UAE, Europe, , Europe, Latin America, Japan, Australia)

Best Regards,


Manu Janghala
Ext.523 | Address: 317 George St. Suite 220, New Brunswick, NJ, 08901

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