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Head of Operations & Technology, Citi Private Bank Asia Pacific


JobLeads

2020-09-23 00:18:50

Job location Singapore, Singapore, Singapore

Job type: fulltime

Job industry: Banking & Financial Services

Job description

Citi's over 200,000 employees serve more than 200 million customers in 160 countries and jurisdictions. What progress will you make?
Head of Operations & Technology, Citi Private Bank Asia Pacific Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe - we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise.
Get inspired and hear what employees who started their careers in Technology have to say about Citi.
Madhuri Senior Vice President
Tenure at Citi: 14 years 9 months
Can you tell me a bit about yourself and your background? I am a computer engineer from Pune University and have 13 years of overall technology experience. Started my career
Isabelle Applications Development Supervisor
Tenure at Citi: 2 years and 5 months
How did you begin a career in Technology? As a Computer Science graduate from NTU, I wanted to work somewhere where I would be able to make use of my technical skills, as well as explore the world of finance. Citi seemed like the perfect place for me to give me the exposure in both Technology and Finance. I was also drawn to Citi's Technology Management Associate Program, as I knew that being in the program would equip me with the technical skills, in-depth business knowledge, as well as interpersonal skills that would accelerate my career development. The rotation structure would also give me the exposure to different parts of the bank and help me decide on my final placement after the program.
Yoshi Markets and Securities Services Technology - Australia Production Support Lead
Tenure at Citi: 10 years
Can you tell me a bit about yourself and your background? When I first introduce myself to someone new, or someone who doesn't quite know me sees my name, more often
Tenure at Citi: 1.5 years
Can you tell me a bit about yourself and your background? I graduated from the National University of Singapore in 2016 with a Computer Engineering degree. I first joined Citi
Madhuri Senior Vice President
Tenure at Citi: 14 years 9 months
Can you tell me a bit about yourself and your background? I am a computer engineer from Pune University and have 13 years of overall technology experience. Started my career
Isabelle Applications Development Supervisor
Tenure at Citi: 2 years and 5 months
How did you begin a career in Technology? As a Computer Science graduate from NTU, I wanted to work somewhere where I would be able to make use of my technical skills, as well as explore the world of finance. Citi seemed like the perfect place for me to give me the exposure in both Technology and Finance. I was also drawn to Citi's Technology Management Associate Program, as I knew that being in the program would equip me with the technical skills, in-depth business knowledge, as well as interpersonal skills that would accelerate my career development. The rotation structure would also give me the exposure to different parts of the bank and help me decide on my final placement after the program.
Yoshi Markets and Securities Services Technology - Australia Production Support Lead
Tenure at Citi: 10 years
Can you tell me a bit about yourself and your background? When I first introduce myself to someone new, or someone who doesn't quite know me sees my name, more often
Tenure at Citi: 1.5 years
Can you tell me a bit about yourself and your background? I graduated from the National University of Singapore in 2016 with a Computer Engineering degree. I first joined Citi
Madhuri Senior Vice President
Tenure at Citi: 14 years 9 months
Can you tell me a bit about yourself and your background? I am a computer engineer from Pune University and have 13 years of overall technology experience. Started my career
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Director of Software Development, Warren NJ
Quote Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance.
Senior Applications Development Manager, New York, NY
Quote Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program.
Summer Technology Analyst
Quote I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years.
AVP Operations & Technology, San Juan PR
Quote Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work life balance
Senior Applications Development Manager, New York NY
Quote Globally diverse and technologically progressive
Director of Software Development, Warren NJ
Citi offers a variety of benefits and resources to help you live well. Use them to invest in yourself, including your health, future, and well-being. Living well is about more than good physical health. It's about your financial well-being, too. That's why we offer a variety of resources to help you save and be well in all aspects of your life.
Your Citi health benefits are a valuable part of the rewards of working at Citi. Specific coverage varies by country.
Insurance Citi provides a basic level of life insurance coverage, as well as the opportunity to enroll in additional coverage.
Retirement Savings Citi's retirement programs enable you to make a plan for retirement and support you in achieving your savings goals.
Your Citi benefits include programs intended to help you improve your health and reduce healthcare costs.
Head of CPB O&T Asia is responsible for leading over 700 Citi employees across locations in Hong Kong, Singapore and India. The position has direct management oversight of the delivery of O&T for Citi Private Bank (CPB) across Asia Pacific and partners with the global teams to align priorities. Responsible for managing an annual expense budget of about USD 60MM. The position reports directly to Global Head of O&T for Citi Private bank with a matrix responsible to the Asia Pacific O&T Head.
Key Performance Objectives:

  • Engage with regional CPB businesses and functions to provide strategic direction and support from an O&T perspective, and ensure execution priorities are aligned with O&T's global strategies.
  • Work with the global O&T team to understand global priorities and ensure Asia priorities are included in the global priorities
  • Ensure the organization meets and exceeds financial goals. Work in partnership with regional GMMs, products and functions to identify opportunities to optimize expenses.
  • Take a leadership role in identifying key themes within O&T such as re-engineering through LEAN, simplification, digitization, straight-through-processing and outsourcing, and leveraging organizational resources within and outside O&T to drive and implement these initiatives.
  • Prioritizing technology deliveries for the region, and maintaining a strong focus on the delivery of high quality customer services through O&T processes, people and the platforms.
  • Lead the management oversights of the global development centers in Pune and global operations hubs for NAM and Asia in Chennai & Pune.
  • Maintain a culture of transformation for operations to continue to improve automation opportunities to scale the business sustainably.
  • Actively work to address and prevent issues, incidences and outages related to IT.
  • Also deliver on key programs in the areas of infrastructure upgrades (EOL/EOVS), data localization, data quality, information security, cyber security and data protection for the franchise, working with the respective regional functional and country O&T heads.
  • Maintain a strong control and compliance environment throughout the O&T organization that can rapidly adapt to the continually changing regulatory and compliance environment.
  • Addressing business, operations and Technology risks in the spaces of 3rd party management, continuity of business and non-employees, by focusing on right-placement and risk mitigation.
  • ..... click apply for full job details

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