HARRAH'S DIR CASHIERING
Atlantic City, New Jersey, United States
Job type: fulltime
Job industry: Hospitality & Tourism
Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. Serves as a dynamic, positive leader, while fostering teamwork, employee morale, motivation and open communication. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their service performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior service performance is attained. Works as a change agent to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value. Demonstrates excellent facilitator skills in resolving conflicts between different points of view. Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision. Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees. Recommends and implements change to improve overall employee and guest satisfaction. Participates in the financial operating and capital planning processes and makes recommendations that achieve desired financial results. Establishes and endorses the business and service objectives, ethics and values of the Company in accordance with the Code of Commitment.
Responsible for the overall direction of the Casino Cashiering, Simulcast and Games Clerk functions. Ensures full compliance with company procedures in all Casino Cashiering, Simulcast and Games Clerk operations. Ensures proper staffing and training of all personnel within areas of responsibility. Ensures compliance of all policies and procedures for areas of responsibility. Maintains polices for the safeguarding of funds for the property. Enforces physical safeguards over all moneys, forms and records relating to Casino Cashiering. Monitors activities that could affect the efficiency and effectiveness of the Casino Cashiering environment. Functions as Cage Manager pursuant to N.J.A.C. 13.69D-1.11(b)6. Ensures that the cashier's cage responsibilities for the approval, exchange, redemption and consolidation of patron checks, and the receipt, distribution, and redemption of gaming chips and plaques, are carried out in accordance with applicable gaming regulations and internal controls. Monitors the control of unused pre-numbered casino forms and dispensing machines in Cashier Cage. Monitors any disciplinary action initiated by subordinates. Ensures that reports of any unusual incidents, trends or other pertinent data are submitted to the Casino Controller concerning areas of responsibility. Participates in the supervision, operation and/or support of Caesars multi-casino Bad Beat system.
B.S. in Business Administration preferred. Minimum two year college degree required. General business and accounting knowledge with broad knowledge of Casino and Cashier rules, regulations, procedures and administration. Knowledge of the laws and regulations affecting the casino/hotel industry. Strong organizational, managerial and communication skills. . Proven leadership experience in directing a large work unit. Cashiering and supervisory experience in all banks within the Casino Cage and related areas. Minimum three years progressively more responsible experience in cashiering areas of the hotel/casino industry.