Head of Operations - Cleaning

Job description

Head of Operations - Cleaning

Location: Central London

Salary: Up to £65,000 plus benefits

Our client is a market leader in its field and delivers high-quality cleaning and support services in the Corporate, Professional and Commercial Sectors. Their passion for people, quality, sustainability, and innovation is at the heart of the business and they aim to be the employer of choice in the industry.

They are looking for a multi-site Head of Operations to liaise with clients daily and build strong relationships based on customer focus and care.

Responsibilities include:

• Understanding and building a positive rapport with clients and engaging with senior stakeholders
• Managing and co-ordinating cleaning staff, supervisors, and periodic teams
• Ensuring smooth day-to-day operation of the service with compliance with industry standards and in line with health and safety legislation
• Understanding control of contracts and ensuring they are run to budget
• Producing reports ahead of client visits
• Mobilising new contracts to include reporting, recruitment, stores ordering, and supply chain management
• Recruiting and selecting strong and responsive team members
• Managing timesheets including payment and control of the wages budget
• Liaising with and managing service partners
• Showing innovation for the account and being proactive in creating and promoting a one-team approach

To be considered for this role you will need the following skills, experience, and attributes:

• Previous experience in the cleaning industry along with commercial awareness is essential
• Multisite account management experience
• Staff management and delegation experience
• Good understanding of Health and safety requirements
• Ability to adapt well to any working environment and have excellent communication skills
• Knowledge of HSEQ, RAMS, CISHH
• Excellent organisation skills, competent in IT, and can present new ideas and methods using initiative in order to maximise the level of service and innovations

Please note that a minimum of 40 hours per week is required to meet client requirements. Working hours are flexible but will involve some weekends.

If this sounds of interest please send your CV in Word format, quoting reference 32113/LT/LTZ detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch.

We regret we cannot take telephone enquiries relating to this vacancy, due to the high level of responses expected.