Full time Inbound Customer Service Advisor


Anonymous 16500.00 British Pound . GBP Per annum

2018-08-09 11:12:05

Job location Belfast City, Belfast, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Job Title: Inbound Customer Service Advisor

Job Type: Full time and Permanent

Salary: £16,536.00 OTE £24,000.00 /year

Location: Springvale, Belfast

Hours: Working 40 hours a week, 5 out of the 7 days Between 8 am and 8 pm

Benefits

* A basic salary of £7.95 per hour, paid fortnightly.
* Salary: £16,536.00 OTE £24,000.00 /year
* Excellent progression opportunities easily achieved within 6-12 months.
* A range of discounts available across many leading UK Retail stores, and discounted phone tariffs available for staff.
* Develop yourself towards Management level with our Internal progression programmes. Over 90% of our Managers are home-grown.

About the role

As a inbound customer service advisor, you will be working on behalf of the worlds largest telecoms giant. Receiving calls from their customers, providing them with information about products and services provided by the company. Helping customers with any questions and problems that they might have.

About you!!

We are currently looking for individuals who are passionate about customer service and eager to succeed within a worldwide organisation. This position offers fantastic progression opportunities for those looking to enhance their career. We are looking for individuals who have:

* Strong communication and negotiation skills
* Able to demonstrate patience and ability to maintain a pleasant professional tone and manner
* Ability to remain calm under pressure
* Ability to adapt to change quickly
* Strong computer navigation skills and PC knowledge

Essential Experience

* Candidates must have a minimum of 6-12 months sales and customer service experience

If this sounds like the job for you or you would like to hear more about this role, please click APPLY now or contact Guylaine at Cordant People - Manchester on (Apply online only).

CCPC

Cordant people are acting as an equal opportunities employment agency in relation to this vacancy.

Cordant Group is an equal opportunities employer

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