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Front Desk Advisor


2019-07-24 11:20:04

Job location Bath, Somerset, United Kingdom

Job type: temporary

Job industry: Call Centre / CustomerService

Job description

This is an exciting opportunity to work for an exceptional brand in the local market where customer service is at the heart of what they do. Servicing their regional customer base takes dedication, excellent customer service and an attitude that means the customer is at the centre of their business.

Commitment to delivering the best customer experience to their customers has provided an opportunity for a friendly, customer centric individual to join them on a temporary basis.

The Front Desk Advisor is;

a central part of the customer service team
ensuring that customers are referred to the correct department so queries, questions and challenges are resolved as effectively as possible.You will love;

speaking to the general public
asking poignant questions to check you understand the purpose of the call helping and assisting customers to get the right point of contact, often these customers will be in a queue system, so its essential they are directed to the correct teams.You will be confident and have a genuine desire to support the customer services team achieve their goal of putting customers first.

The essentials

This opportunity offers the working hours of 9:30am -6pm - Mon - Fri
Ideal start date will be week commencing 29th July for approximately two months
Pay rate is £9.00 per hour
Customer service background, telephone based
Passion for customer serviceRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone

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