Tilal Liwa Hotel
United Arab Emirates
Job Contact: Tilal Liwa Hotel
Job Role: Food & BeverageCoordinator
Scope of Work: Toprovide high level administrative support to F&B,Preparation & Stewrading by preparing reports,handlinginformation requests, and performing related functions.
Job Responsibilities: Readand analyze incoming memos, submissions, and reports in order todetermine their significance and plan theirdistribution. Open, sort, and distributeincoming correspondence, including faxes and email.File and retrieve corporate documents, records, andreports. Prepare responses to correspondencecontaining routine inquiries. Perform generaloffice duties such as ordering supplies, maintaining recordsmanagement systems, and performing basic bookkeepingwork. Prepare agendas and make arrangementsfor department meetings. Conduct research,compile data, and prepare papers for consideration andpresentation Compile, transcribe, anddistribute minutes of meetings. Attendmeetings in order to record minutes. Meet withindividuals, special interest groups and others on behalf ofdepartment head. Manage and maintaindepartment head schedules. Updates andprepares payroll in coordination with F&B, Preparation andStewarding. Coordinates and arranges meetings,prepare agendas, reserves and prepare facilities.Type's correspondences, memos, letters, and otherdocumentation as required. Liaises andresponds (where appropriate) to emails andcorrespondence. Filter general information,queries, phone calls and invitations to the department head byredirecting or taking forward such contact asappropriate. Demonstrate the 12-ServiceExcellence Basics. Raises FBM Requisition /Casual payment. Print out F&B Menusand brochures for all required events. • Ac Act as Personal Assistant to the EAM/F&B Director & Executive Chef• Pr Provide updates on company policies& procedures (SOP's) Assist in preparation of budgets &forecast and coordinate with the finance department for thebudgeting requirements. Handle all incomingand outgoing food & beverage correspondence includingguest's feedback promptly and accurately. • Dev Develop training plans and liaise fortraining sessions with the DF&B and/or EAM for F&BDepartment employees. • Any otherduties or project assigned by the F&B Management Team fromboth Service & Culinary Segment
HR Responsibilities : Regularly provides feedback to F&BService, Production and Stewarding Management on colleagueperformance through personal observation.Assists F&B Management to stablish comprehensivetraining programs for the Department.Evaluates departmental training sessions.Attends all hotel trainings as required.Adheres to all HR and hotel policies andprocedures. Personally conducts training forall F&B colleagues as required.• PP Provides performance evaluation regardingcolleague probation periods, annual performance reviews, promotionand transfer consideration salary reviews.
Financial Responsibilities: To meet the marketing plan as per the approvedbudget. To keep the F&B cost undercontrol and within budget. Activelyparticipate in energy saving and recycling initiatives, and ensuresall F&B Team continually follow the same.
General Responsibilities: Attends departmental meetings and daily briefings asrequired. Ensures that the appropriatestandards of conduct, dress, hygiene,uniform and appearance aremaintained at all times. Strictly adheres tothe company's policy on Confidentiality andEthics. Actively participate in all EHSMSrequirements. To carry out any additionaltasks and projects as requested by the Director of F&B/EAM-F&B.
Job RequirementsCompetencies & Skills Essential Ethics/Integrity DecisionMaking DependabilityImpact & Influence
Desirable/Preferable Ethics/Integrity DecisionMaking DependabilityImpact & Influence
Personality Traits Essential ConfidentSelf Motivated Outgoing &friendly
Desirable/Preferable Ambitious Sense of HumourEnergetic
Knowledge& Language Essential Good Working Knowledge of Office Management Systems andProcedures Good Working Knowledge of TimeManagement Techniques Intermediate Spoken andWritten English
Desirable/Preferable GoodWorking Knowledge of Hotel Classification RequirementsGood Working Knowledge of F&B Administrativerelated functions.
Education Essential High SchoolGraduate
Desirable/Preferable Certificate/Diploma in OfficeManagement/Administration/Secretarial SkillsComputer Based Certifications
Experience Essential Minimum of 1-Year experience in a similar administrativecapacity
Desirable/Preferable Minimum of 1-Year experience in a similar administrativecapacity within 5 star hotels Previousexperience working within hotels in the UAE