Field Service Advisor - Colchester
Anonymous 19009.00 British Pound . GBP Per annum
Colchester, Essex, United Kingdom
Job type: temporary
Job industry: Call Centre / CustomerService
Salary - £15,065 for initial 12 wk's of assignment but then will progress to £19,009 thereafter.
Holiday - 34 days per year
Company Vehicle supplied (Business use only)
Postcode areas to be covered: CO1 - CO8
We're recruiting Field Service Advisors to join one of the UK's leading energy companies - the place that gives millions of people their electricity and gas.
You'll visit residential and commercial properties to take gas and electricity readings from their meters. This information will be promptly captured on your handheld device, before you then inspect the safety of their meter. While you're there, you'll also talk to the customer about having a smart meter installed, new products and services that might interest them, and how they might be able to save energy in the future. With your fantastic customer service skills, every person you speak to will be left with a long-lasting positive impression.
We're looking for people who love working in an active role that involves being out and about (no matter the weather). You won't mind working on your own and will be happy taking yourself from A to B in a company branded van. Some of the meters you inspect will be in confined spaces, so being fit will be helpful too
Excellent customer service and communications skills are critical if you're a Field Service Advisor, since you'll be speaking with customers on a daily basis. You'll also need to know how to plan your own workload in the most efficient manner as you will be set weekly targets that are required to be met. Impressive training and development will be offered to teach you everything else you need to know.
These roles are offered on an ongoing, temporary basis. Permanent positions may be available for you to progress too. Flexible full and part time options are available, for full time workers, our standard hours are 37 per week, you'll work Monday to Friday between 8am and 8pm with one late shift per week, but every eight weeks you'll need to cover any appointments that fall on a Saturday. We'll also consider applications which are a bit different such as compressed hours (37 hours over 4 days) or including Saturdays as a normal working day (with a day off in the week). We're currently looking for part time applicants to work evenings (up to 8pm) with a minimum of 20 hours per week.
Please note that this role requires you to have a full UK driving licence (with no more than 6 points) and a home telephone line, so you can download your daily data.
Interested in becoming a Field Service Advisor? Apply here today