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Dutch Speaking - Customer Support Specialist - CREWE


2019-07-23 11:16:55

Job location Crewe, Cheshire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Dutch Speaking - Customer Support Specialist

Our Client has a fantastic opportunity for a Customer Support Specialist to join their team based in Crewe and offers plenty of free on site parking, they are also close to public transport links.

We will consider candidates with office based experience as well as graduates seeking their first opportunity.

Key areas of Responsibility

Provide an excellent standard of customer service in Fluent Dutch and English to our clients customers
You will be receiving information from customers and collating reports
Provide support and training to customers on the companies services and products available
Log customer queries and ensure resolutions are found promptly
Provide general local language support which may include translation of documents
Work closely with other departments to provide an excellent service

Experience of working within a supplier/client environment preferred
Experience of client relationship management through telephone and email interaction
The ability to multi task and work to deadlines
Good problem solving skills, ability to generate possible solutions
Ability to work in high pressure team environment
Able to work on own initiative
Strong Excel skills
Good level of IT skills in general
High level of numeracy

Inform a friend!


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