Integrated Resources, Inc.
Framingham, Massachusetts, United States
Job type: fulltime
Job industry: I.T. & Communications
Job Title: Desktop Engineer
Duration: 3+ month(s) (Possible Extension)
Location: Framingham, MA
This role is a Desktop Engineer at the level of image creation and scripting and encryption and software packaging. This is NOT a desktop support role. This is an engineer level.
Windows Desktop image creation and OS hardening
Windows OS software packaging and deployment
VMware VDI support
Windows Group Policy Management
EndPoint Security (PCI and PII)
Provide technical endpoint support Office 365 endpoint migration
In depth knowledge of Outlook 2010, delegates, distribution lists
Knowledge of Office 365 OneDrive for Business and Sync client
Troubleshoot and document migration issues
Proactively partner with clients to ensure applications meet changing business needs.
Partner with various help desks to ensure streamlined support processes.
Maintain in-depth knowledge of IT industry best practices, technologies, architectures and emerging technologies as well enforcing best practices for data and process integration.
Act as escalation support for top tier issues
BS in Computer Science
Experience with Desktop Engineering (5+ Years)
Experience with technical implementations in 20,000+ client environments (5+ Years)
Experience with Office 365 /Sharepoint
Experience with BigFix ( Formerly Tivoli Endpoint Manager )or any deployment technology FCCM
Experience with MDT and Microsoft deployment tools
Experience with VmWare ESXi
Experience with MBAM/Bitlocker Encryption a plus but any encryption will do
Solid verbal and communication skills
Ability to translate user requirements into actionable solutions
Scripting Languages preferred