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Customer Service Supply Chain, Rotterdam


2019-10-17 05:26:12

Job location Not Provided, Rotterdam, Netherlands

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

  • Keep track of all orders and inform the associated customers about the current status of the orders. In addition, you also try to meet all expectations that are asked by the customer
  • You are the first point of contact for all customers with regard to all questions about orders, statuses and product forms
  • Direct collaboration with Supply Chain Planners, S&OP planners and asset planners
  • Coordination of the entire supply chain process
  • Responsible for all administrative processing and the preparation of supply chain orders
  • Actively working on process improvements by sharing best practices with other offices and colleagues
  • Participate in internal and external audits, identify areas for improvement and make recommendations

  • You have completed a Bachelor's degree in Supply Chain or Logistics
  • You have at least 3 years of experience in a B2B position within the Supply chain or Logistics as CSR
  • You have experience within an international environment
  • Excellent knowledge the Dutch and an additional language (German, Spanish, French or Italian)
  • Excellent knowledge of the MS office package (especially Excel)
  • Good SAP knowledge
  • You have good communication skills and you are also analytical and solution-oriented


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