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Customer service representative German speaking, Amsterdam


Randstad

2019-10-18 02:09:45

Job location Amsterdam City, Amsterdam, Netherlands

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Hi German speakers! How would you like to work for a company in Amsterdam that wants to save the earth? Are you big about sustainability and do you love the outdoors? Are you a near native German speaker with good English, and do you love talking to customers? Then this is a great opportunity for you!

Your role will be to contribute to making the fashion industry more sustainable by delivering an excellent customer service and sales administration service. You will be talking to German speaking European consumers through the e-commerce channel.

The offer

  • A salary of 2300 and 8% holiday allowance + pension
  • 100% reimbursement of public transportation for commuting
  • Healthy organic lunch 3 times a week
  • Yoga courses and access to a fitness room
  • Company events with inspirational sessions and fun activities
  • Access to enviro internships (after 12 months employment)
  • Access to the client's products with discounts + 2 times yearly sample sale
  • Company laptop
  • Maternity leave

Your tasks:

  • Provide fast, reliable and high-quality customer service on the phone and through e-mail
  • Work with Ecommerce OMS system
  • Enter orders via phone or e-mail and follow up with adjustments, cancellations and returns during the season, issue credit notes and invoices
  • Contact for pro-sales/corporate sales program when required
  • Monitoring delivery and return problems and process customer returns/repairs
  • Assist in proofing the European website when required
  • Work closely with accounting department

The perfect candidate

  • Diploma or bachelor degree (HBO) or similar years' work experience
  • Strong linkage with sustainability and/or outdoor sports and a motivation to fight climate change
  • near native german + fluent English
  • Excellent communication skills and a sociable personality
  • Great customer service skills
  • Advanced level of computer skills

Please note, that if you want to apply for this job, the motivation section will be taken into account. Do include in your motivation the reasons why you would like to contribute to the company's mission of saving the world with sustainable outdoor fashion. We reply only to applicants who fit the requirements, which we will do within 4 working days!

Randstad Multilingual - Customer Service German - Sustainable Jobs - Amsterdam

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.



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