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Customer Service - Collections Specialist


Anonymous 19719.00 British Pound . GBP Per annum

2019-07-23 11:16:41

Job location Saltcoats, Ayrshire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

I am very lucky, and even more delighted to be working in partnership with a well known financial service client in the North Ayrshire area to grow their customer service - collections specialist team by a several heads over the course of the summer, following a very successful period of growth and new business from multiple clients including all the high street banks, credit card providers, utilities and telecoms companies.

With a range of full-time shifts giving a great work/life balance, an excellent benefits package, incentives and very competitive salary offering, this client are very quickly becoming a brand recognised for a great colleague experience, offering a not to be missed opportunity.

Job Type / Category

We know it is vital to be part of a business where you will feel valued so if you are looking for an opportunity to develop your career, if you love customer service, or perhaps you just feel it's time for a change, then we would love to hear from you!

They are dedicated to your learning and development from initial training, whilst in your role and as you progress up the career ladder. You'll work with a team of inspiring colleagues, be supported by a talented and experienced Team Managers and enjoy endless support. So, don't worry if you don't have previous contact centre experience as they will help you every step of the way to be your absolute best.

Required Education, Skills and Qualifications

They know that what they do really matters and everyone's circumstances are different. Each day you will talk to customers across the UK, helping them to create repayment plans they can afford.

Taking the time to listen, empathise, question and having a willingness to help solve problems are essential to the outstanding work you will do.

In short, if you want to be part of a team surrounded by other great people in real family atmosphere, be fully supported and encouraged, and paid well for all your efforts then this is the role for you.

Benefits

In return for your commitment you will receive:

Employee of the Month recognition scheme rewarding with £100 vouchers
Recommend a Friend Scheme - up to £450 if you successfully introduce a friend
Your Business Reward - retail vouchers for going the extra mile
32 days holidays (including bank holidays), with incremental increases throughout your tenure
Employee Discount Scheme - discounts at over 100 high street retailers
Childcare Voucher Scheme - to help with that work-life balance
Attractive Pension Scheme
Private Medical Insurance
Opportunities to study for a Modern ApprenticeshipPlus much, much more…

Apply now, with your most up to date CV.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

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