Few advertisers do not entertain applications from outside of United Kingdom. Please click apply, to check if you are allowed to.

Customer Service Advisor Transport experience


2019-07-24 11:19:26

Job location Basildon, Essex, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Here at Axiom, we are currently recruiting for a Temporary to Permanent Customer Service Advisor for one of my industrial clients based in Basildon. The role is working 9 - 5.30pm Monday to Friday but there is the option to do 8 - 4.30pm also. The pay rate is £9.36ph and is working within a down to earth and friendly office of approximately 20 staff.

Key Responsibilities:
-Take telephone or email enquiries from our clients, convert to a shipment and book onto our IT -Transport platform to ensure on-time delivery.
-Provide quick and accurate quotes
-Arrange collections and deliveries with clients using e-solutions and internal systems
-Effective communication and collaboration with internal departments to ensure we meet the needs of our client
-Effective resolution of everyday problems or issues as they arise

About You:
-Ability to plan and prioritise your own workload
-Good communication skills and telephone manner
-Committed to providing excellence in customer service
-Experience in a customer services environment
-Attention to detail
-Experience in a Logistics/Freight environment would be highly desirable

We Offer:
-Competitive salary based on skills and experience
-Full training
-Exciting career prospects

Parking: Outside building

Successful candidate;

Experience within a transport/ logistics company

Experience within Customer Service

Computer literate

Team player

Reliable and committed

Excellent communication skills, both verbal and written

Please apply today for immediate consideration.

Axiom Personnel is acting as an employment business in relation to this vacancy

Inform a friend!