Customer Advisor - Banking Sector

Anonymous 16723.00 British Pound . GBP Per annum

2018-08-09 07:08:10

Job location Birmingham, West Midlands, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Inbound Customer Service Advisor- Banking Sector

Full Time Monday - Sunday between 8am - 10pm

Perm Contract


Interaction Recruitment are currently looking for a number of customer service advisors to work in our clients thriving customer service centre based in Coventry. With an ideally located office, just outside Coventry Centre our client have excellent public transport links and a free on-site car park, this company attracts candidates from all surrounding areas. Their newly refurbished, bright and spacious office provides the perfect environment to develop your career thanks to an excellent 5 weeks training program and their emphasis on internal promotion for more senior roles.

The Role of an inbound customer service advisor

-Taking inbound calls from the clients' customers

-You will mostly be speaking to customers that are looking to gain further information/services around their bank account

-Through an in-depth training program, you will gain all of the product knowledge and skills to be able to advise customers on the best products for their personal needs and talk to them about their advantages and uses.

Experience required as an inbound customer service advisor

-No call centre experience needed

-Ability to manage multiple priorities

-You must be a highly driven and focussed individual who can operate in a fast paced and very dynamic environment.

-This role is 100% inbound

This is a varied role that includes the following skills:


-Professional Manner



-Going to extra mile for customers


-29 days paid holiday per annum, increasing with length of service
-Subsidised canteen available throughout the day
-Exclusive discounts from leading retailers
-Free hot drinks and Wi-Fi on site
-Realistic career progression opportunities

To find out more click APPLY NOW

Inform a friend!