Customer Account Executive
Anonymous 24000.00 British Pound . GBP Per annum
Mansfield, Nottinghamshire, United Kingdom
Job type: fulltime
Job industry: Call Centre / CustomerService
We are looking for an Account Executive to work within a busy team processing digital print, fulfilment and distribution work through our client's production facilities.
Working with Management Information Systems, you will be responsible for processing, administrating, and expediting jobs, projects, and/or campaigns for customers.
Some of the skills required are general production control skills, excellent communication skills, analytical thinking, problem solving, accuracy, good attention to detail, and the ability to follow process.
You will need commercial knowledge with the capability to plan and manage complex projects.
Knowledge of basic (ideally intermediate) Microsoft Office applications is also important.
Previous recent and relevant job experience is preferable. It is vital that you can work well with others in the team whilst also being able to work under your own initiative. We are looking for candidates who remain calm under pressure and who are flexible to peaks in workload.
Key Accountabilities Include:
Create and quote orders to specification
Receive and process orders
Ensure accurate records are kept - full training on the company's systems will be given
Become the main point of contact for specific clients
Ensure all outstanding orders meet the delivery deadlines
Help manage and support all administrative processes
An ability to work in a busy environment
Have good attention to detail and organisational skills
Managing multiple and changing priorities at once
Good computer skills including Word, Excel, MS Outlook, PowerPoint
Good typing and keyboard skills
A proficient level of English spelling and grammar
Experience and/or knowledge of print
Strong customer service skills
Attention to detail and elevated level of accuracy
Good telephone answering skills
This is a full time, permanent role. The hours of work are Monday to Friday 8.30am - 5.30pm. The salary is negotiable depending on experience.
If you feel that you have the skills to meet this position please forward your CV and covering letter outlining exactly what you are looking for and what you can bring to the role to or call (Apply online only).
This vacancy is being advertised on behalf of Ambitions Personnel who are operating as an employment agency.
Due to the volume of applications we receive, unfortunately we are unable to provide individual feedback. If you have not heard from us within 7 days, please assume that your application has not been successful