Collectors and Customer Service Reps


2019-02-11 06:53:20

Job location Plano, Texas, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Seeking experienced Collectors and Customer Service Representatives to work in a call center environment

$13.00 - $13.54 per hour

  • Manage inbound and outbound collection calls
  • Perform account level research
  • Assist customers to understand their account(s) and responsibilities
  • Attend team meetings
  • Perform skip tracing techniques
  • Update account information and complete appropriate documentation
  • Maintain superior quality assurance results

  • High School Diploma, GED, equivalent certification or military experience
  • 1 -3 years of experience in Customer service
  • 2 years of sales experience

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