Client Relations / Customer Service

Anonymous 21000.00 British Pound . GBP Per annum

2018-08-09 11:12:05

Job location Milton Keynes, Buckinghamshire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Role: Customer Service / Customer Relations

Salary: £20,000 - £21,000

Location: Milton Keynes

Do you have a passion for delivering exceptional Customer Service and are looking for a challenge within a company that will use your skills to the best of their ability?
Due to the expansion of an existing team an opportunity has arisen for an individual to be part of a fantastic and interesting company.

The Individual:

You must have substantial experience delivering a high level of customer service, this role will suit someone who's back ground is heavily seeped in roles that have the customer experience at the for front of everything that they do.

Ideally you would have worked in an inbound / outbound capacity for at least 5 years concurrently and be passionate about delivering a top level of service

The role will involve very much B2B client support using an online platform, you will be required to have excellent telephone etiquette, be problem-solving and solutions-focused with good levels of literacy and numeracy.

Knowledge, Skills, and Abilities:

• Customer-centric approach.
• Attention to detail.
• Good administrative skills, able to prioritise workload and work on own initiative.
• IT literate.
• Positive and constructive approach to working with others.
• Investigatory skill / Analytically skills
• Proven experience of working in a fast-paced, changing environment.

If you feel compelled to find out more information about the above position, please apply now!

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