Client Manager - Bracknell - £25,000 - £27,000
Anonymous 27000.00 British Pound . GBP Per annum
Bracknell, Berkshire, United Kingdom
Job type: fulltime
Job industry: Call Centre / CustomerService
A great opportunity for an immediately available Client Manager with previous experience within a customer interactive role who enjoys a fast paced environment Interviews are being held this week! **
JOB ROLE: Client Manager
JOB TYPE: Permanent
COMPANY: Automotive Software
HOURS: 40 hours per week + 1 Saturday per week
SALARY: £25,000 - £27,000
LOCATION: Central Bracknell
ADDITIONAL INFO/BENEFITS: Parking Available, Sociable Team, Team Events and Progression!
About the role:
We are proud to be working with a market leader within the automotive industry. This organisation invest solely into their staff and offer a huge opportunity to climb the career ladder. You will be involved in the a new and exciting software offered to the automotive industry that will take the world by storm! This role will suit someone who has previously worked in the automotive sector either within a sales driven or account management role - we will also consider candidates from a call centre or leasing/rentals background.
Process new order and upgrades of the products through multiple software channels
Scheduling and coordinating of dealer training for delivery of the products
Ensure training resources are booked, communicated and all the relevant information to the trainers
Provide front line support for all products and delegate internal and customer issues to the appropriate departments if they cannot be handled with the Dealer Care team
Monitor the progress and resolution of all issues distributed outside of Dealer Care to ensure effective communication to the dealership and promptness of resolution
Pro active outbound calling to existing and new customers
Assist the customer with CRM integration's
Monitor unattended customer leads
Promoting the clients new products and exciting new launches About you:
You are a peoples person and enjoy customer interaction as well as process driven administration
You enjoy working in a team of like minded individuals who are success full
You are capable of building strong client relationships
Capable of working within a fast paced environment using a variation of systems Is this the opportunity you've been waiting for? Please upload your CV to apply today or call Paige Harding on (phone number removed) to find out more about this or any of our other hottest jobs.
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