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Application Support Analyst - 7 months contract

Pontoon Asia Pacific

2021-01-13 21:02:00

salary: 79000.00 Hong Kong Dollar . HKD Annual

Job location Hong Kong, Hong Kong, Hong Kong

Job type: contract

Job industry: Insurance & Superannuation

Job description


  • Work on a project which provides standard framework for automating the manual tasks performed by support teams.
  • Understand the process involved in supporting the business and identify the opportunities to automate them.
  • Provide regular project status updates to senior technology partner
  • Candidates should be prepared to work out of normal business hours such as on weekends and attend night calls according to project needs.
  • Proactively identify and resolve potential problems during different phases of the project and escalate them to relevant parties if necessary.


  • 5+ years working experience in development and driving projects in investment banking environment.
  • Expertise in Python with strong knowledge of UNIX (Linux) and Wintel as well as scripting languages like Shell, Perl with experience on automation work.
  • Strong knowledge of Databases (like MS SQL Server, Oracle, Sybase etc.) and Messaging Middleware (MQ, MSMQ)
  • Good verbal and communication skills are necessary, able to work with development and support teams across different regions
  • Good understanding of ITIL methodology
  • Good to have knowledge on Mattermost integrations.
  • A good team player but also able to work independently with strong problem solving skills and work well in matrix management environments.
  • Good to have experience in ITRS Monitoring tool, creating new alerts, creating dashboards would be ideal.
  • Added advantage with prior experience on Splunk, AppDynamics.

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