After Sales & Customer Service Consultant


Anonymous 18000.00 British Pound . GBP Per annum

2019-03-08 08:07:46

Job location Addlestone, Surrey, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Are you a sales driven candidate seeking a new challenge within the travel industry? Do you have proven sales knowledge gained from a tour operator or strong call centre background with transferable skills to work within the travel industry?

My client are a leading tour operator in Surrey who are looking for a Multi Skilled Cruise Travel Consultant to join a successful and friendly team which will offer a great basic salary plus incentives, full training and a great company benefits package.

CRUISE TRAVEL CONSULTANT JOB DESCRIPTION:

* Convert Sales enquiry calls into bookings using the in-house reservation system

* Speaking to direct customer and travel agents concerning new and existing cruise holidays

* Handle any air enquiry using CRS Amadeus and the in-house system

* Make travel amendments and payments

* Work towards personal and team KPI's targets

CRUISE TRAVEL CONSULTANT EXPERIENCE REQUIRED:

* Must have strong travel industry or call centre experience

* Must be a strong and clear communicator with an excellent telephone manner

* Attention to detail and organisational skills

* Flexible to work a range of shift patterns and weekends

* Ability to work well as part of a Team, dedicated and flexible

* A proactive and tenacious self-starter, with the confidence to manage own tasks

* Strong relationship building skills with the ability to communicate at all levels

* Enthusiastic and a passion for travel

* Hard working, driven individual

SALARY PACKAGE:

You can expect a great basic salary in the region of £18,000 plus incentives and company benefits. Working on a shift pattern which includes weekends, early, mid and late shifts so a degree of flexibility is required for this role.

INTERESTED?

If you would like to be considered for this fantastic new position please apply by following the link and clicking "apply" send your CV or call Helen Cassin on (phone number removed) for more information

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