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Administrator - Client Services


2019-07-25 11:16:27

Job location Uckfield, Sussex, United Kingdom

Job type: fulltime

Job industry: Administration

Job description

Sussex Recruitment seek a super administrator for their client based in Uckfield - you will deliver excellent customer service and case management administration to a portfolio of clients in this varied and busy role.

Management of cases including:

Loading new cases
Case reviews
Requesting reports
Booking appointments
Releasing advice letters
Closing cases
Liaising with clients and 3rd parties via telephone, email and letter
Escalating complex cases or those that are progressing slowly to relevant colleaguesSkills and qualifications required:

Good verbal and written communication skills
Initiative and a proactive approach
Willing to take an active role in one's own development
Experience in a customer service, case management or administration-based department
Good IT skills to include the use of database systems, Outlook, Word and Excel. (Ideally to include knowledge of Office 365)

We endeavour to respond to all applications; however, due to the large volume this isn't always possible. If you haven't heard from us within seven days, please assume you have not been successful for this particular role. Thank you for your interest and please continue to look at our website for future opportunities

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